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Yukon Gold Casino

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Responsible Gambling at Yukon Gold Casino

At Yukon Gold Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in New Zealand. We believe that gambling should always be a form of entertainment, never a way to make money or escape personal problems. This page outlines the tools, resources, and support available to help you stay in control of your gambling activity.

Our Commitment to Responsible Gambling

Yukon Gold Casino operates under strict responsible gambling guidelines and is dedicated to protecting vulnerable players, including minors. We actively promote responsible gambling practices and work closely with recognised organisations to ensure our players have access to the help they need.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money on gambling than you can afford to lose
  • Borrow money or sell possessions to fund gambling
  • Feel anxious, irritable, or restless when not gambling
  • Chase losses by continuing to gamble after losing
  • Neglect work, family, or personal responsibilities due to gambling
  • Lie to friends or family about how much time or money you spend gambling
  • Use gambling as a way to escape stress, depression, or other problems
  • Feel unable to stop gambling even when you want to

If any of these signs apply to you, we strongly encourage you to seek help immediately.

Self-Assessment

Not sure if your gambling is becoming a problem? You can take a free, confidential self-assessment test provided by the Problem Gambling Foundation of New Zealand:

www.pgf.nz

Responsible Gambling Tools at Yukon Gold Casino

We provide a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps you stay within your budget and prevents chasing losses.

Session Time Limits

Set a limit on how long you can play in a single session. You will receive a notification when your session time is approaching its limit.

Reality Checks

Enable regular pop-up reminders that show you how long you have been playing and how much you have spent during your current session.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Yukon Gold Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us.

To activate self-exclusion, please contact our support team:

Self-exclusion requests are processed within 24 hours. If you have self-excluded and believe you are being contacted in error, please notify us immediately.

Protecting Minors

Yukon Gold Casino strictly prohibits anyone under the age of 18 from registering or playing on our platform. We carry out age verification checks on all new accounts and reserve the right to request additional documentation at any time.

If you share a device with children or young people, we strongly recommend using parental control software to prevent access to gambling websites. The following tools are available for New Zealand residents:

Support Organisations in New Zealand

If you or someone you know is struggling with problem gambling, free and confidential help is available in New Zealand. We encourage you to reach out to any of the following organisations:

Problem Gambling Foundation of New Zealand

The Problem Gambling Foundation provides free counselling, support, and information for people affected by problem gambling.

  • Website: www.pgf.nz
  • Helpline: 0800 664 262 (available 24/7, free to call from anywhere in New Zealand)

Gambling Helpline New Zealand

A free, confidential helpline offering support, information, and referrals for problem gamblers and their families.

Lifeline New Zealand

Lifeline provides crisis support and counselling for people experiencing emotional distress, including issues related to gambling.

Gamblers Anonymous New Zealand

A fellowship of men and women who share their experience, strength, and hope with each other to recover from problem gambling.

Ministry of Health – Gambling

The New Zealand Ministry of Health provides information on gambling harm and available services across the country.

Tips for Gambling Responsibly

  • Set a budget before you start playing and stick to it
  • Only gamble with money you can afford to lose
  • Treat gambling as entertainment, not as a source of income
  • Take regular breaks and do not play for extended periods
  • Do not gamble when you are feeling stressed, depressed, or under the influence of alcohol
  • Balance gambling with other leisure activities
  • Never chase your losses
  • Keep track of the time and money you spend gambling

Contact Us

If you have any questions about responsible gambling at Yukon Gold Casino, or if you need assistance activating any of the tools described on this page, please do not hesitate to contact our dedicated support team:

This page was last updated in June 2026. Yukon Gold Casino is committed to reviewing and updating our responsible gambling policies regularly to ensure they reflect the latest best practices and regulatory requirements applicable to players in New Zealand.

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